Met companies that shared that their own internal staff is very stretched from internal improvements and current work. How do they get suppliers to deliver and how customers order such that they relieve their staff of workload?
Some ideas of relieving internal staff from workload is to incentivize change in behaviour by suppliers and customers through savings. The savings from internal staff processes can be passed to suppliers and customers so that your internal staff can do higher value added work. The two main approaches and savings are described below
1. Get suppliers to deliver to me such that I relieve workload from staff
- Pickup/delivery consolidation from various suppliers such that you receive one load that facilitates receiving and put-away
- Bulk order from suppliers, especially those fast moving but small enough
- Get suppliers to bundle products that will help me fill orders more quickly
2. How customers order such that I relieve my staff of workload
-Encourage customers to order in bulk through delivery savings
-Help customers order in bulk by giving them a discount through delivery savings
-Give customers a discount by looking at their ordering pattern and stocking up for them
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