Order Taking Using Answering Machines

Orders coming fast and furious by telephone calls during peak hours? Customer service officers taking down orders on paper and re-keying into your accounts system? Re-keying data wastes time and is mistake-prone?

One good way of doing it right, the first time is to use a telephone answering system to take orders. In this way, your answering system becomes your 24 hours customer service officer to take down orders. It records what your customers want for checking if any disputes arise. One can also listen to it repeating to clarify orders before keying into system.